Our Values

 

People don’t change just because they get a job, so we try to hire people who embody our values. These values are meant to help each & every one of us make hard decisions everyday, including who we should hire and what decisions we should make day-to-day. -Matt Mireles, Founder/CEO

speak truth to power

Speak truth to power; speak truth to each other. Favor honesty over politeness; don’t shy away from saying the truth, especially when doing so will make you cost you something or make you unpopular.

be intellectually fearless

Stretch your brain. Punch above your weight class. Try to solve problems that would scare normal people in your position. Do things that your resume says you’re unqualified to do.

have moral courage

Have a belief system & live by it. Have an opinion on what’s right and express it, even if others in the company disagree with you or the exact right thing is unclear in a particular instance. When making a decision, bias toward serving people in the bottom 99% & their interests, not the powerful. Never do anything you’d be ashamed to have made public.

act like an owner

Your job is to make the company successful, not simply to do a task. Before starting something, ask yourself “Why are we doing this?” If you have a better idea to accomplish the same goal, take the initiative and do that instead. Only ask permission when truly necessary.

empower others

Share your power with others, especially those with less power than you. Delegate decisions to the lowest level possible. When you have decision-making authority, directly ask each person around you: “what do you think?” Actively surface dissent & disagreement; avoid creating “yes-men” and “yes-women”.

be aggressive

Push the envelope. Be decisive. Have a bias towards action. As soon as you have enough information to make a decision, make a decision and take action. Don’t be timid and don’t be afraid to make decisions that could be wrong. If you error, error in favor of being too bold & trying too hard.

be kind

Be kind to others; consider & empathize with their perspective. Never do something that you wouldn’t want done to you.

be relentless

Have grit! Don’t give up just because something is hard or at first you fail. Run through walls if you have to.

value substance over appearance

Worry about being right, not looking stupid. Ignore rank & social status. When unsure, prioritize long-term interests over short-term ones.

own your failures

Know when to quit. When you realize you were wrong, take ownership of the failure, acknowledge it openly, then quickly make it right and move on. This applies to everything, including hiring mistakes.

think for yourself

Question the status quo. Conduct first principles analysis. Don’t be afraid to call bullshit on experts and authority figures, inside or outside the company. Articulate your true beliefs, especially when doing so could make you look stupid.

think for yourself

Question the status quo. Conduct first principles analysis. Don’t be afraid to call bullshit on experts and authority figures, inside or outside the company. Articulate your true beliefs, especially when doing so could make you look stupid.

be intolerant of mediocrity

Demand excellence. Have unreasonably high standards––standards that normals think are impractical. Celebrate learning, experimentation, but do not tolerate people who fail to improve. Crush & destroy mediocrity in all its forms.

Become a transformer